Refund / Cancellation Policy

Hello,

At Beytug we think that you should be 100% satisfied with your purchase and that the typical 14 days returns polices are just not good enough. So we offer our 30 day no hassle returns policy on all our products. There are no special catches or exceptions. All we ask is that they are returned unused, in perfect condition and in their unopened packaging.

 

For all returns we recommend that you use registered post. We are nice people but we cannot be responsible for items lost prior to delivery to us where unrecorded delivery methods have been used. Please retain proof of postage. Buyer is responsible for returning goods and for postage costs.

You should send returns to:

Beytug Textile UK LTD T/A Tropik Home

153 Western Road Brighton

East Sussex BN1 2DA United Kingdom

 

How easy returns work with Beytug:

You can return your purchase for up to 30 days from the purchase date.

• Products must be unused, in perfect condition and in their unopened packaging. They must be accompanied by print out of your purchase showing your purchase no, date of purchase and amount paid

• Once your return is received and inspected by us (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your Credit/Debit Card or your Paypal account

• As well as refunding the purchase price we will also refund your original postage costs up to the standard shipping rate IF the item you received is : damaged/wrong size/color

WHEN WE CAN’T REFUND ORIGINAL POSTAGE COST: If you have ordered wrong size/color or have changed your mind unfortunately no refund of original postage will be given If you have any questions about deliveries or returning an order, please drop us an email at info@beytug.co.uk


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